Member and employer online accounts will be unavailable on Sunday, August 2, between 6:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance
Member Updates
Current Updates
Member and employer online accounts will be unavailable on Sunday, August 2, between 6:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance
Member and employer online accounts will be unavailable on Sunday, August 2, between 6:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance
Member and employer online accounts will be unavailable on Sunday, August 2, between 6:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance
Member and employer online accounts will be unavailable on Sunday, August 2, between 6:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance.
Member and employer online accounts will be unavailable on Sunday, August 2, between 6:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance
Meet the PEPP Financial Planning Team in the Summer 2026 The PEPP Connection newsletter.
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Past Updates
Member online accounts will be unavailable on Tuesday, July 28, from 5:00 a.m. to 6:00 a.m. while we perform maintenance to resolve connectivity issues with the PEPP Retirement Planner.
PEPP’s Retirement Planner is currently unavailable. We apologize for any inconvenience. Please reach out to our Financial Planning Team if you need planning assistance.
Member and employer online accounts will be unavailable on Saturday, July 18 between 5:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance.
Member and employer online accounts will be unavailable beginning at 6:00 a.m. Sunday, June 14 due to maintenance affecting Plannera’s building power supply. Access will be restored as soon as the work is complete.
Member and employer online accounts will be unavailable on Sunday, May 31 between 6:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance.
Member online accounts will be unavailable on Thursday, May 14 between 5:00 a.m. and 8:00 a.m. to allow for scheduled system maintenance.
We’ve introduced additional security with multi-factor authentication for PEPP member online accounts. Additional information and set-up instructions are now available.
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PEPP’s Retirement Planner is currently unavailable. We apologize for any inconvenience. Please reach out to our Financial Planning Team if you need planning assistance.
Member and employer online accounts will be unavailable on Saturday, May 2 between 6:00 a.m. and 8:00 p.m. while enhancements are completed to support added security (Multi-Factor Authentication) to our online systems.
Meet the PEPP Financial Planning Team in the Spring 2026 Pension Perspectives newsletter.
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We are currently working directly with RBC to correct an issue where some EFT payments were rejected as a result of RBC's enhanced security checks.
Member and employer online accounts will be unavailable on Sunday, April 19 between 4:00 a.m. and 6:00 a.m. to allow for scheduled system maintenance.