We are currently working directly with RBC to correct an issue where some EFT payments were rejected as a result of RBC's enhanced security checks.
Let us know if your spousal relationship has changed by submitting the appropriate documents. We’ll make sure your information is updated.
Resources to learn more about spousal relationship changes:
Understand Your Pension - Relationship Breakdown
PEPP Change in Personal Data form
PEPP Designation of Beneficiary form
Declaration of Common-law Relationship - Member form (if applicable)
Spousal Waiver of Death Benefits Prior to Retirement form (if applicable)
Spouse's Waiver of Designated Beneficiary Status - VPB form (if applicable)
Proof of Relationship - refer to the list of acceptable documents for proof of relationship.
Proof of Member Name Change (if applicable) - refer to the list of acceptable documents for proof of member name change.
Proof of Death (if applicable) - refer to the list of acceptable documents for proof of death.
Changes to spousal relationship status are processed approximately five business days of receiving all required documents.
Not Applicable