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Coming in May: Added Security to Your Online Account

APRIL 8, 2026

At PEPP, we strive to be your partner for a secure financial future. Your pension is your biggest financial asset, and we want to make sure your personal and financial information remain protected!

That’s why this May we’re adding Multi-Factor Authentication, or MFA, as another level of security for your online member account. 

What is Multi-Factor Authentication or MFA?

MFA ensures the person logging into your account is really you, by using your password and a second authentication method to confirm your identity.

PEPP Members Spoke: Here’s What You Told Us in 2025!

FEBRUARY 26, 2026

More than 2,000 PEPP members shared their voice in the 2025 Member Survey. And, the message is loud, clear, and energizing:  members trust the plan, value the service, and want even more ways to stay informed and confident about their retirement journey. 

Your input as a member is shaping how we evolve your pension experience and we’re excited to share what you told us.

Now available – digital document upload and secure messaging!

JULY 24, 2025

In today’s digital world, it’s important to balance convenience with security. We know you’re busy, and you need a secure, easy way to talk to us about your PEPP pension.

That’s why we’ve made enhancements to your member online account: to make managing your pension easier, faster, and more secure. You can now securely upload files or message the PEPP team directly through your account. Using our online portal keeps your information private, protected, and all in one place!

Key takeaways from our satisfaction survey

APRIL 3, 2025
2024 PEPP Survey Results

 

In October 2024, PEPP conducted a member survey to collect feedback on communications and services provided to members. This year was a pulse survey, which means a sample size of members were invited to complete the survey. We received 1,507 responses.

Balancing positive returns while managing risk

AUGUST 21, 2024

PEPP is balancing positive returns while managing risk to grow your retirement savings. 

'Downside protection' strategies help your PEPP account in volatile markets

Imagine having a special shield called "downside protection" when playing a game. Now, let's say you can lose points if something bad happens. The shield protects you from not losing too many points.

Downside protection is a safety feature investors use to minimize losses during market downturns.

Two common forms include asset diversification and asset allocation. 

PEPP’s growth gives you greater peace of mind

JUNE 11, 2024

Spring is a time for growth and renewal. Whether it’s as simple as planting a garden, or a bigger life event like getting married, having a child, or preparing for retirement – there is a sense of hope as we plan for our tomorrows. 

Facts Matter! Setting the record straight about PEPP

MAY 27, 2024

PEPP wants you to make smart decisions based on facts rather than on high-pressure sales tactics.

FACT: PEPP is a not-for-profit pension plan. 

Unlike the big banks or wealth management firms, we operate on a cost-recovery basis. The fees incurred are the actual costs for operating the Plan and investing the Plan’s assets.