Postal Service Disruption - Canada Post service disruption may result in delays in mail being delivered to and from PEPP. If you haven’t registered for online access to your PEPP account, now is the perfect time to do so! Online account access is a convenient way to monitor and manage your PEPP account from anywhere at anytime. Login/Register

Road Closures - If you are planning on visiting our office, please be aware of the City of Regina construction zones restricting travel in and around our location. More Info
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Potential Canada Post Service Disruption

Canada Post and the Canadian Union of Postal Workers continue to negotiate towards a new collective agreement. However, during this process, there is potential for a disruption in existing postal services. If a disruption occurs, it may impact mail delivery coming into our office and sent from our office.

If there is a disruption to mail service, PEPP is committed to lessening the impact and continuing to provide you with the same exceptional service by offering alternatives to mail delivery. 

Submitting forms & documents to PEPP

  • You can submit documents and completed forms through your online account. Once you have logged in, following these steps:

    1.    Click on “My Secure Messages” from the main menu
    2.    Click on the “New Message” button
    3.    Write your message
    4.    Click on the “Choose File” button and select the file(s) you wish to upload
    5.    Click on the “Send Message” button

  • If you are unable to access your online account, you will be offered alternative ways to submit documents to our office. Please contact us and we will walk you through the process.

Members receiving payments of any kind:

We encourage you to set up Electronic Fund Transfer (EFT). With Direct Deposit, you can have your pension cheques automatically deposited to your bank account at no extra cost.

If your payment method is by cheque:

  • you can contact us and arrange to pick up your cheque directly from our office (photo identification will be required); or,
  • you can request to have it couriered to you (within Canada) - a $40 fee will be charged to your PEPP account. Your signature will be required when received.
  • If you have not set up EFT or arranged for pick up, we will send it through the mail and possible delays may occur.

Members transferring funds to another financial institution

We encourage you to reconsider your decision and stay in PEPP and allow us to continue to be a part of your retirement savings plan. 

If your decision is to still transfer funds out of PEPP, your financial institution can:

  • arrange to pick up your cheque from our office; or,
  • request to have it couriered to them (within Canada) - a $40 fee will be charged to your PEPP account. A representative from your financial institution will be required to sign when received.